My car had a problem for the last few weeks and I told them about it and I scheduled a time for it to be repaired. When they repaired the problem, my car would not start, so they did some checking around and located the source of the problem. They told me it would cause me a major problem in a few weeks. I told them to go ahead and fix it,so that I would not have any more problems. Thanks to them for being so thorough, I will not be stranded at home or on the road.. Thank you Ken, Charles and Randy for your excellent service.