99.6% would refer friends and family to us

5 stars Customer since 2018

Jay was great as usual!

5 stars Verified customer

As always, I received excellent and friendly service from Carr's from start to finish. Their employees on the phone are extremely pleasant and helpful, and work with customers for convenient pickup and drop-off times for rug cleaning. When delivering the cleaned rug, their technicians are very courteous and are happy to place the rug exactly where needed, including moving any heavy furniture as necessary. This is my second very positive experience with Carr's!

5 stars Customer since 2020

The best in Knoxville. Excellent service. Marsha’s knowledge is beyond compare. We take all our rugs to Carr’s. 5 Star.

5 stars Customer since 2015

Rug looks great. Andy was very thorough and worked very hard. I missed getting the spray bottle of cleaner that we've usually gotten in the past.

Carr's Rug Cleaning replied:

Thank you for your kind review. We have delivered your bottle of Spot Pro. Our apologies for forgetting it.

5 stars Customer since 2020

Jay was excellent as usual!!!!

5 stars Customer since 2018

Always prompt. So nice and helpful.

5 stars Customer since 2019

Andy was GREAT! Did a great job with cleaning and promptness!!!

5 stars Customer since 2014

Always turns out a quality product. Very helpful.

5 stars Customer since 2022

Y’all made it easy. Wish I had done this sooner!!

5 stars Customer since 2018

The young man that came was very nice and professional. He did a great job cleaning our upholstery and we are very pleased.