100.0% would refer friends and family to us

5 stars Customer since 2016

Anthony always takes care of my car with efficiency and flexibility.

5 stars Customer since 2012

I came into the shop with my five year old expecting to stay for about 30 min. I knew my car had some minor problems, but wasn't expecting what they found to be wrong. Anthony explained everything to me in a way that I could understand. He was very respectful to me and my daughter while we were there. As a matter of fact, I found him to be very respectful to every client who came through that day, as well as his team members in the shop.

We were there for a couple of hours and Anthony was quite patient with us - even with more questions and a spill from my daughter.

The team did great work on my car and now it drives like a charm! I am very pleased with the service we got at CarX and recommend the team at Cedar Bluff to everyone we talk to who asks about car service!

Car X - Knoxville replied:

Thank you very much for sharing these comments. We look forward to your next visit.

5 stars Customer since 2016

The management did a great job keeping me informed on the progress of my car. He worked with me to get the job done at the best price. Very straight forward and honest. They even gave me a follow up call a week after the service to check in which is something I have never received before.

5 stars Customer since 2012

Awesome as always.. Had a dead battery and managed to get the car in and have it done during lunch.. I've never had an issue with this place.. Always friendly and helpful..

5 stars Customer since 2008

I appreciate the prompt and courteous service. I trust this business for honest diagnostics and service, something not easily found these days.

4 stars Customer since 2011

I purchased a set of tires Installed and final price as agree. No problems.

5 stars Customer since 2012

I always get great service here. Anthony is the best. He explained what was wrong and what my options were. I was given a good price for what was needed and the job was completed promptly.

5 stars Customer since 2012

I have been going to Car X for quite a few years and I have always had a pleasant experience.. Anthony is always helpful and always keeps me up to date on what is needed as my car gets older , he is very patient and tries his best to accommodate..

1 stars Verified customer

They care more about taking your money than doing a good job. I wanted to use a coupon on a visit (oil change) and the man taking care of me lied to my face about having submitted the coupon and charged me normal price. Out of my own curiosity I checked other receipts from past visits and realized what he had done. I forgave the offense and went back only to have them tell me i needed all kinds of work done only to be told by my family mechanic that I didn't need ANY of it done. Lying to peoples faces isn't how you run a business.

Car X - Knoxville replied:

We apologize for this unfortunate experience. you are correct - that's no way to run a business. Please contact our District Manager, Robert Nagy for resolution 828-320-8929.

1 stars Verified customer

All they do is screw around and really don't know what they are doing

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