Matthew (Aubrey Anderson) W
Customer since 2016
We love this vet clinic. They are very conveniently located near our home. It's obvious they care for the animals, and though we're still feeling spun a bit from the abrupt departure of Dr. Sanders (and the frustration that followed in trying to get test results from our last appointment with her), we did receive an apology in the mail when we expressed our disappointment with the clinic regarding the transition. That personal note went a long, long way in easing my wife's frustration. We met Dr. Tusa this weekend and we're pleased with her attention to our pets and the medical records in the chart. The office is staff is sweet and personable. We also love seeing and petting their office kitty.
This was Noah's first visit to Cascade Vet Center after being adopted. I wanted him to be familiar with the facility and the staff. Our experience there was a good one. The staff and the vet were very friendly while being totally professional. I felt that the vet, Dr. Tusa, listened to what I had to say and answered all my questions. She gave me some suggestions and asked if I had any more questions. I never felt rushed and was treated with respect. I look forward to our next visit ,hopefully, not being an emergency one.
Everyone was very nice and helpful, especially the Veterinarian Lady. I think my cat had a bad reaction to flea medicine. But, there was no way of knowing that from the onset. He is doing very well now. Thank you