Everyone was pleasant and helpful. Staff was organized and we moved through the appointment process easily. There were toys for the kids to play with and books for them to read while we waited. Great first time experience for Leighton who was actually excited when he was told he needed glasses!
The service was great. The staff was friendly and helpful. My husband ordered frames at the Springfield location and after a couple of weeks he was told they were not available. He was understandably frustrated so when I went to my appointment at the Brookhaven location he decided to see if he could find frames that he liked there. He was able to and a gentleman, who was friendly and apologetic for the inconvenience, was able to place his order for the different frames. It is nice to be treated as a valued customer.