I don't like it that you don't go in the exam room with your cat. I signed a form for $280 in blood work and was told to come back in 2 hours. When I returned I was told my cat had 3 injections. I was never called about the treatment plan, it was just done. When I checked out I was told the total was over $700. When I questioned this, she said "oh this was coded wrong" and it went down to $667.83. They did the exact same thing on my first visit there. After I questioned the cost they all of a sudden found something coded wrong. $200 for 3 shots I didn't give my approval for, $100 just to walk in the door.