Great experience from the first communication to the wrap-up and payment process. The nurses were all very friendly and cat-friendly. They were great and clear with communication and expectations and made sure to make my cat feel at ease. The doctor was also great with me and my cat. Clear and candid communication and solicited my feedback to ensure we had a treatment plan that worked for everyone. Treatment felt totally appropriate without any obnoxious upselling or other pushy salesmanship.
Doc emailed me the next morning with lab results and reinforced the treatment plan.
Very positive experience, all around!