He did great caring for my families teeth but wasn’t able to finish a root canal some was the mouth was not able to widen enough. But over friendly, curtious, respectful and tries hard to go up and beyond.
The dentists were very pleasant, the first time I visited them. As soon as they examined me, I felt the same experience after they were being very gentle. It's been a few years since I have seen my last dentist and I haven't thought if I'd have the same experience as I had before.
This was an excellent appointment for routine check and cleaning. The practice took me right on time. I was in and out in about 40 minutes, we’ll within expectations. I have been with the practice now since 2015 and have always been most satisfied, including some significant dental work (fillings, crowns). Procedures are always comfortable. The practice stands by its work.
This is the first time in more than 10 years I did not have a good experience. It felt incredibly rushed and there was much confusion about what I needed. I saw the dentist (one I usually don’t see) who was in such a hurry during the exam that he was very fast and aggressive and I was flinching in pain more than I ever have during a dental check up. The assistant was kind, but she seemed new and did not know how to properly use the equipment and seemed uncomfortable. I was left teary and shaken. I miss the close relationship we had with Dr. Kwon and Dr. Choi, whom I haven’t seen in a long while. In addition, we had a dental emergency a few weeks ago after hours and I tried to call their emergency number that is provided in their voicemail - but it was not in service. This was very scary and luckily we were able to find another local dental office that helped us. I am saddened to say we likely will be finding new dental providers as this office has changed so much over the past couple of years.
Nitrous was advised to be only if necessary and doctor put on right away without confirmation. Makes it difficult to then stop this. And now charged 200% more than normal. I will not be taking my daughter or myself here again