I love the doctors I saw, she was lovely! However, all front desk women I spoke with were unkind, did not care to smile and even looked at me in a very unpleasant way. There were several of them, so names or faces I can think of. But this surely is not a way a client is welcomed m. They are the first and last impression of your business and mine is left bitter. I will use another business’ services going forward.
Thank you for your review as we take our patients feedback seriously. While we are pleased you loved your provider we are sorry you had an unpleasant experience at the front desk. We take your feedback to heart and will review each of these points internally and strive to do much better. We hope that you consider us again in the future, as we will be in the new medical building and we are confident that your experience will be far more professional and pleasant. Again, thank you for this honest and candid feedback and we hope to see you back.