I love CP Vision, which is why I have been a patient for many, many years. However, this is the first time that I had to wait for a much longer time than usual. I booked my appointment on line, received a call confirming the appt immediately after submitting and was excited it was so easy. I then scheduled another appt for 1-1/2 hrs later, allowing a little wait time. I was quite surprised that I had to wait 1/2 hr, in the waiting room, and had to cancel my second appt. This was very disappointing. But I know this is not the norm, and will continue being a patient because of the staff!