8127 W Grandridge Blvd.
Suite 110
KENNEWICK, WA 99336

Mon - Tue: 7:00AM - 5:00PM

Wed: 9:00AM - 6:00PM

Thu: 7:00AM - 6:00PM

Fri: 7:00AM - 3:00PM

Sat - Sun: Closed

98.1% would refer friends and family to us

2 stars Verified customer

The doctor visit in itself was satisfactory. The times waiting are unacceptable. I arrive 15 minutes early and waited until 12 minutes after my appointment before getting called up. The assistant was okay to work with through my regular checkup, before the Dr. comes in. They inform me that the Dr. will be at least 20 minutes because he's running behind, which I appreciate the honesty. I don't have that kind of time so we schedule the Dr. visit for the next morning at 7:40am. I arrive on time and waited until after 8am to get called up, only to go through the same eye test with another assistant and wait for the Dr. until 8:15 to arrive. Please don't ask me to show up unnecessarily early after you were behind the day before where I waited. I have family and would also enjoy spending another 20 minutes in the morning with my children. Please respect my timeframes as I have respected yours.

Center Vision Clinic replied:

We are sorry that our schedules on successive days were delayed and that negatively affected your experience. Your time is very valuable to us and we will continually strive to be efficient and respectful of you and your obligations. We will re-examine the events of those days to see if there are ways such delays could have been avoided or mitigated. Thank you for trusting us with your care and we will look forward to your next visit.

5 stars Verified customer

I love Centervision and Dr. Banta. He is awesome and takes meticulous care of me and my needs. These people,....from the desk clerks to the techs to the drs ...are just so kind and concerned about all my issues. Thank you all. and God bless you all!!

5 stars Verified customer

Top notch as always.

5 stars Verified customer

I have always had a pleasant experience with Center Vision. The staff is always very professional, polite and friendly.

5 stars Verified customer

Budd and I appreciate Dr Banta and all your staff. We always feel we are given excellent care. Thank you for taking such good care of us!

5 stars Verified customer

I love this office. Dr. Banta is great. He answers all my questions and is very patient. Every member of the staff is extremely professional and polite as well from the person that greets you when you walk in to the person that wishes you a good day at the end. I constantky refer people to Dr. Banta, especially for children. He has always been amazing with my daughter.

5 stars Verified customer

Fast and friendly experience.

5 stars Verified customer

always friendly

5 stars Verified customer

I was surprised by a great experience. Thank you for providing excellent care and customer service.

Center Vision Clinic replied:

Thank you for your kind words.

5 stars Verified customer

Everyone is so welcoming, kind and helpful.

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