I feel pressured to order my contacts from Center Vision. I have to request for a copy of my contact and glasses prescription when it should be provided as part of my visit. Minimally,I should be offered a choice of receiving the prescription at the end of the visit.
Also, I don't understand the charge for a contact lens fitting fee. I didn't change the type of contact lens. I didn't need any additional measurements as part of my visit.
I would appreciate a call back regarding these concerns. I am considering changing to another provider.
We are sorry your experience did not live up to your expectations or ours. We are also sorry to hear that you felt pressured to purchase lenses from us as making you feel that way was certainly not our intention. Your contact lens prescription belongs to you and we will happily provide a copy of it to you if you did not receive one at the time of your exam. We appreciate you voicing your concerns and we will follow-up with you promptly.