88.0% would refer friends and family to us

5 stars Customer since 2017

Responsive, thorough, reassuring that Dr. Kogan always does follow-ups as often as necessary.

Dr. Mark Kogan and Dr. Kiran Narsinh in Berkeley, CA replied:

We appreciate your kind comment. The doctor takes pride in caring for each patient in the highest quality manner. We hope to see you soon. Good health to you!

5 stars Verified customer

Thank you Dr. Narsinh for the great information about some diet changes to help my symptoms .

Appreciated you taking the time to explain.

Dr. Mark Kogan and Dr. Kiran Narsinh in Berkeley, CA replied:

We appreciate your feedback; the doctor truly does care to meet each of your expectations from start to finish of your visit. Good health to you!

5 stars Customer since 2016

Staff and physician treated me with dignity and compassion. Dr. Kogan addressed my health concerns and took time to review my health history.

Dr. Mark Kogan and Dr. Kiran Narsinh in Berkeley, CA replied:

Thank you for such a delightful review. Our physicians and their staff take great pleasure in providing high quality care from start to finish. We hope to see you soon. Have a joyous day.

5 stars Customer since 2015

Dr kogan is the best! Very personable and relaxed doctor who I am able to communicate well with....you don't find too many doctors who actually listen.

Thanks for he great care over the years with myself and my family.

Dr. Mark Kogan and Dr. Kiran Narsinh in Berkeley, CA replied:

Thank you for the dear review. D. Kogan is thrilled that your experience at the office was all that you expected. We hope that your next visit we can exceed your expectations and provide you the best possible care. Thanks.

3 stars Customer since 2017

It was a little disappointing, the doctor did not have the information of my visit to the emergency which will delay me getting my care for my stomach.

Dr. Mark Kogan and Dr. Kiran Narsinh in Berkeley, CA replied:

Thank you for kind words. We thank you for taking the time to leave us such a wonderful review. Have a great week!

3 stars Verified customer

Although I have no problem with the Berkeley or Richmond office staff, they were very friendly once I got there, however getting the appointment was a nightmare. Getting someone to answer the phone, or calling back in a reasonably amount of time... was and is the hard part. Trying to make an appointment by phone or on line is difficult , and I consider changing doctor so I didn't have to deal with this system.

Dr. Mark Kogan and Dr. Kiran Narsinh in Berkeley, CA replied:

Dear patient, We apologize getting a hold of the office is sometimes difficult. It may be easier to request an apt online through demand force. Please let us know if you have questions. Thank you!

5 stars Customer since 2017

This was my first visit to this practice. The office staff was polite, cheerful, friendly. Wait times were reasonable. Dr. Kogan discussed all aspects of my case in a way that was understandable, reassuring, and thorough. He was knowledgeable about the Whipple procedureI had a year ago, and took stops to get more details from the hospital where it was performed. I am very glad to have been referred to him.

Dr. Mark Kogan and Dr. Kiran Narsinh in Berkeley, CA replied:

Thank you for the high star rating and kind comment.hank you for clearly describing your experience. It is so beneficial to others looking for the right GI doctor. We hope your experience with out doctors were all that you expected. We appreciate your feedback and are happy to care for all of your digestive needs. Have a great day.

4 stars Verified customer

It is a professionally run outfit

Dr. Mark Kogan and Dr. Kiran Narsinh in Berkeley, CA replied:

Thank you. We appreciate your comment and strive to always provide the highest quality care to our patients. We hope you have a great day!

5 stars Customer since 2017

Dr. Narsinh was very polite and professional. She suggested my reducing some of medications which I am

seriously considering.

3 stars Verified customer

The appointment was very quick and didn't seem to get to the heart of the matter. I felt like my concerns were being downplayed. Afterwards, I made a testing appointment that was for about two months away, but received no advice on how to deal with my health issues in the meantime.

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