Unfortunately, I've had some strange scheduling issues the past couple of appointments where I specifically scheduled a morning appointment six months in advance, but when the appointment day arrived it had been moved to the afternoon (a time I would never have scheduled an appointment). However, this does not reflect on the quality of service I have received from Central Denver Eyecare and Dr. Smith. When I brought the scheduling issue to the attention of Dr. Smith, he was extremely professional and understanding and went above and beyond to surpass my expectations. His office manager, Phil, was also wonderful in helping correct the issue to hopefully prevent future scheduling problems. I feel that Dr. Smith truly cares about his patients by taking time during the exam to explain eye issues, etc. Highly recommended!