My previous stylist was great but moved on so I tried someone new. She was running about 15 minutes late, a pet peeve but not a big deal. She did another cut while my highlights were processing and did not come check on it even once, then disappeared into the back. After more than 10 minutes of hoping she would reappear,I finally asked another stylist to locate her which was really uncomfortable. For the amount paid for the cut and color I have a higher expectation for service. I may go back to the salon but the same stylist. She wasn’t terrible, maybe just inexperienced and overbooked.