I found Skinner, Ossakow & Associates through my insurance company. I chose them because of their website and proximity to my house. My experiences with dentists in the past haven't been all that great--lecturing, problems with billing, etc. (to the point where it's been almost 4 years since I've been). When I walked in, I was pleasantly surprised to see such a beautiful office with hardwood flooring, painted walls, friendly receptionists. As I filled out my paperwork, a receptionist was on the phone with a credit service, advocating for a client who missed the interest free period by a day, with a grand total of $2,500 in interest fees applied. She was professional and explained to 3 different parties what happened - the end result was the $2,500 was waived (and the patient had to pay the bill within 2 days). This stood out to me because I can see how this can happen to a client (although negligent on her part, an honest error)...and the extra mile this receptionist went was unusual and appreciated. The x-rays, cleaning, and service I received from Bree and Dr. O were top-notch. The visit started with x-rays, measuring each tooth for bone loss and recording it in the computer, visual inspection of each tooth for crowns/fillings/sealants/problems, an excellent cleaning, and a final inspection with Dr. O. I highly recommend this office and dentist due to their customer service, for being thorough, and for their work (they took their time).