95.5% would refer friends and family to us

5 stars Verified customer

Treated courteously and in good time

5 stars Verified customer

Everytime I take my car to the shop, I get the best service ever. They truly care about their customers!

Century Automotive & Transmission replied:

Thank you, we strive to provide quality service with honesty to all our customers.

3 stars Verified customer

Average service

Century Automotive & Transmission replied:

We welcome any feedback that might help us improve our service for future visits.

5 stars Verified customer

Excellent service and care

Century Automotive & Transmission replied:

Thanks for the feed back! Mike

4 stars Verified customer

Excellent shop, detailed explanations,& prompt repairs.

We were driving from ElCampo to New Orleans, stopped a moment at a friend's ranch north of Richmond, when a front brake locked-up on wife's Tahoe.

AAA took Tahoe to Century, parts were ordered, & car was ready before Noon next day.

The Young Lady Service Manager was excellent.

Rick

Century Automotive & Transmission replied:

Thank-you for the survey & review! Mike

5 stars Verified customer

These guys know their stuff. They are professional, courteous and quick to get your car back to you. I've been using them for years.

Century Automotive & Transmission replied:

Thanks for the review! We appreciate your business and loyalty!

Mike Kurtz, owner

2 stars Verified customer

My wife made an appointment for an oil change. Typically the service is very good when we have come in the past. This time around she had to wait for 3hrs just to get her oil changed. Nobody gave updates or apologized for taking so long (took almost 2 hours to pull the car in the garage). 3hrs for an oil change is unacceptable and if this is the new norm I guess we will have to be going elsewhere. We have used you guys many times and this doesnt reflect our past experiences but it did occur and needless to say it will be hard to convince my wife to go back.

Century Automotive & Transmission replied:

I am very sorry your last visit was unsatisfactory. I will review this with my staff to make sure this does not happen again to anybody. Typically, a scheduled oil change service should only take 30-45 minutes. Thanks for your review & feedback! Mike Kurtz, owner

5 stars Verified customer

They did a good job.

5 stars Verified customer

The staff was friendly and the service was quick. I like supporting a local business. I look forward to using them again for future automotive needs.

5 stars Verified customer

Always great service and honest dealings.