Friendly staff, shuttle service
I brought my car in for safety (passed) and emissions (failed) and paid $45. I made a second appointment for a diagnostic, paid $162, and was told that the repair would take another couple of hours and replacing the part with labor would cost $400-500. It seemed shady to me so I didn't go back. I ended up going to JiffyLube and passed emissions with no problem. I'm disappointed I spent money on Certified Auto when nothing was actually wrong with my car. If you do go here, make sure you check a couple places before settling. I wasn't happy with my experience.
Anonymous, I am sorry your experience at Certified Automotive wasn't happy for you. Let me clarify the situation. When your car was at our shop it did not pass emissions. We can't manipulate a pass or fail. The test is computerized. There was a problem with your car and we diagnosed the problem and offered to repair it. We did what you hired us to do. It is not uncommon for a vehicle to fail emissions and then pass or visa versa when retested. Because it passed at Jiffy Lube does not mean there was not a problem with your car when it was in out shop. It is obvious it is an intermittent problem and I commend my tech for being able to diagnose it.