100.0% would refer friends and family to us

5 stars Customer since 2012

You guys are great. I'ts so nice to know my my car/life is in such good hands!

5 stars Customer since 2006

Been taking my vehicles there for 20 years. They do great work and back up everything they do. They will tell you exactly what is wrong with your vehicle, options, repair costs, down time, and with no spin!

5 stars Verified customer

Woke up to not being able to start my car. Randy was so helpful in helping me contact a towing company to jump my battery but I didn't know if the problem was my battery or alternator. The Certified Automotive team spent the time to determine that I did need a new battery. Great service, as always.

5 stars Customer since 2006

I always have a great experience at Certified Auto. I do not have to wait for my very often, but having the emmissions done was one. it is comfortable and quiet and I get to visit with my old friends.

I have been going there a very long time. I am very impressed with their work ethics and great work they do.

5 stars Customer since 2014

If the other shops can't figure it out, take it here! Not particularly inexpensive, but very knowledgable and competent. The office staff is on the ball and you know up front what it will cost and what your options are. In my case they had to search for a used part (since the part is now out of production and no longer available) which came with a warranty. The free shuttle is nice too. Thx guys.

4 stars Verified customer

my exsperience was great, i called and reached a voicemail , they called right back and got me scheduled that day. The oil change only took a half hour, and they were very polite.

1 stars Verified customer

Pros:

Friendly staff, shuttle service

Cons:

I brought my car in for safety (passed) and emissions (failed) and paid $45. I made a second appointment for a diagnostic, paid $162, and was told that the repair would take another couple of hours and replacing the part with labor would cost $400-500. It seemed shady to me so I didn't go back. I ended up going to JiffyLube and passed emissions with no problem. I'm disappointed I spent money on Certified Auto when nothing was actually wrong with my car. If you do go here, make sure you check a couple places before settling. I wasn't happy with my experience.

Certified Automotive replied:

Anonymous, I am sorry your experience at Certified Automotive wasn't happy for you. Let me clarify the situation. When your car was at our shop it did not pass emissions. We can't manipulate a pass or fail. The test is computerized. There was a problem with your car and we diagnosed the problem and offered to repair it. We did what you hired us to do. It is not uncommon for a vehicle to fail emissions and then pass or visa versa when retested. Because it passed at Jiffy Lube does not mean there was not a problem with your car when it was in out shop. It is obvious it is an intermittent problem and I commend my tech for being able to diagnose it.

5 stars Customer since 2013

Was searching for someone to repair an old bucket that was leaking fluids like a harpooned whale. Its like one of the family so I hate to get rid of it. After searching for several months for someone who could actually fix it, I remembered a radio program I had heard and made an appointment. They gave me the complete run down on all of the problems I had as well as the costs and they did no work before they had my approval. Now my driveway is clean and the rig runs better than it has in years and I will be a returning customer.

Certified Automotive replied:

Glad to help get the driveway clean.

5 stars Customer since 2013

work performed very well and time was in line, price was reasonable...would definently recommend

Certified Automotive replied:

Thanks for recommending our shop.

4 stars Customer since 2009

Impressive talk, Not especially worth the money.