Very caring, very thorough and extremely great in the artistry of dentistry! Three crowns in one visit and no temporaries in the process. Because of having their digital CAM/CAD milling technology, this allows same day results to produce a permanent crown!
The cleaning went great as usual. Lisa was very nice and gentle. At the end, she handed me a fluoride mouthwash. I didn't think anything of it, but when i first started going there, i told them i dont like doing the fluoride mouthwash because it makes me vomit and causes nausea. I did it because I wasn't thinking.
Then i get a bill for $43.20 and i questioned why, i have never been charged before. I was told the fluoride was $20 and the cleaning. i told them my insurance usually pays for the cleaning.
Either way, i wasn't told up front about the fluoride cost (even though if it was free, i cant use it anyways) and then the cleaning fee.
I wasn't given an itemized receipt either. i am disappointed to say the least.
What a great practice, let's face it no-one really looks forward to going to the dentist, well I have no found the right place (it only took 50+ years). The staff is incredible from the first time I walked in the door I was greeted with a smile and a feeling like I was really welcomed.
Dr. Chamberlain came in and really took his time to show and explain to me everything in such detail it was like talking to an old friend, and for a big baby like me it made a world of difference. I understand that the fear was in my head and this team of people treated that first and the rest was easy.
If you would have told me that I would ever take the time to write a great review for a dentist I would have told you that you were nuts....never...LOL look at me now.
Thank you to you and your professional staff for the gentle attentive care I received with my tooth extraction. There is a difference in the attitude in your office that makes a dental procedure easier to tolerate. I have had many bad experiences in the past but not in your office. Thanks again and I will continue to use your services with complete confidence!