The Doctors and staff are excellent to deal with. On Sept. 5th I called and Chloe was able to get me right in to see Dr. Cuomo. And as always, thank God for Heather, better known as Aunt Heather to Seven. She can calm him down like nobody. Seven was diagnosed with pancreatitis and diabetes. I felt bad as he was dirtying all over, but Chloe said not to worry and took care of all his messes. Dr. Cuomo explained what was going on after running tests and that I would have to start Seven on insulin shots twice a day. After starting him on the insulin i would have to take blood tests ; i tried but to no avail. Again, I called and got Sheila, who is excellent as well and explained that i could not do the trackiing and was told I could bring Seven in that following Thursday and they would track him for the day. Again, Chloe, Heather and Sue were available to take care of seven. They are and always have been amazing with my pets. I would definitely recommend them for your pets care.