222 & 710 W. 21st Street
Norfolk, VA 23517

Mon: 9:00AM - 7:00PM

Tue - Thu: 9:00AM - 8:00PM

Fri: 9:00AM - 7:00PM

Sat: 9:00AM - 6:00PM

Sun: 10:00AM - 6:00PM

97.7% would refer friends and family to us

5 stars Customer since 2001

Burcu is so talented and gives a great cut!

5 stars Customer since 2018

Friendly and professional staff. The atmosphere is relaxed and welcoming. Brianna did a wonderful job on my make-up.

5 stars Customer since 2008

My experience is always quality.

5 stars Customer since 2003

Alwaye receive excellent service and professionalism

5 stars Customer since 2017

Love Irina who does my pedicures. She is courteous, talented and committed to make sure I am comfortable, throughout my appointment. The staff at the front desk is always prompt in welcoming me as well as checking me out. My wife now comes to Changes/City Spa to have her hair done. She is very pleased with her Stylist, Marcie as well as everyone at the Salon.

5 stars Verified customer

always feels good to leave looking better than when you arrived.....

5 stars Customer since 2006

Excellent as always. However after getting my hair cut only at Jake’s place Since 2005, it’s no longer worth it. I’m the recent years I normally pay $28. I can’t justify a $40 dollar haircut. This was most likely my last visit. Over the years I’ve gotten all’s of my friends to use Jake’s. Sad to say I’m the last one that still goes. They’ve already found other places due to the rising prices.

4 stars Customer since 1997

i have been a client for at least 20 years. As long al Al is there I will continue to be a client.

5 stars Verified customer

I’ve been looking for a local colorist and have been very happy with Daniel’s talents. He really listens and the results have been great! Thanks Daniel!! Pam

5 stars Verified customer

The people at the front desk are very friendly, you’re typically seen on time, it has a great atmosphere, the technicians are very good at what they do, and the prices are reasonable.

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