222 & 710 W. 21st Street
Norfolk, VA 23517

Mon: 9:00AM - 7:00PM

Tue - Thu: 9:00AM - 8:00PM

Fri: 9:00AM - 7:00PM

Sat: 9:00AM - 6:00PM

Sun: 10:00AM - 6:00PM

97.7% would refer friends and family to us

5 stars Verified customer

Been a faithful customer of Changes since it started! Never fails on friendly and knowledgeable service, pleasant surroundings, and quality of stylists. I am also struck by the pleasant attitudes and friendliness displayed among the various stylists towards each other as well as to their clients. It feels like a place where the morale is very good! No reason to try anywhere else!

5 stars Verified customer

Wonderful experience for myself and my daughter. The stylist was knowledgable about hair and the proper products to use for my damaged hair. Highly recommend Changes for high quality services.

5 stars Customer since 2017

I am a loyal customer and every experience I've had at Jake's Place, regardless of the barber, has been positive.

3 stars Customer since 2018

The salon itself is too loud and a bit overwhelming. I much prefer the smaller salon, Changes...this one seems a bit industrial. The only reason I come is because I followed my amazing stylist, Angie.

5 stars Verified customer

Nadia is the BEST !

Phenomenal service every time .

Nadia is so nice and very professional with her clients . She does an amazing job and is beyond accommodating to client needs and/or requests. Nadia is the best technician , she is the reason I continue coming back to Changes City Spa to get services and see her exclusively.

Nadia does a great job and has been my technician for a long time. Her work quality and her kindness and overall pleasant disposition guarantee a good experience every time . Nadia is a master of her craft and is a pleasure to work with. Perfect service all around !!!

Thank you Nadia for the great work.

5 stars Customer since 2018

Joan was such a pleasure to work with. All the specialists did an AMAZING job and were so kind and nice!

5 stars Customer since 1999

Everyone says hello and wants to make you feel special.

5 stars Verified customer

I have been seeing Gala for facials for at least 5 years. She does a wonderful job. I find a facial with Gala is more relaxing than a massage.

5 stars Customer since 2018

I love my sessions with Eliza. She's fun and engaging, and she knows exactly how to do my grey blending and cut. GIVE HER A FAT RAISE!!!

5 stars Verified customer

Yaun is awesome

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