96.3% would refer friends and family to us

5 stars Customer since 2007

Krys was wonderful! She has a gentle, relaxing touch. She thoughtfully answered all of my questions. Love her and will be back!

4 stars Customer since 2017

I enjoy the service and quality provided. I look forward to being able to experience more of your services.

5 stars Customer since 2005

Had a great experience with Carina! She is awesome and does a great job with my hair :) Couldn't be happier!

5 stars Customer since 2005

Paulette is the best

3 stars Customer since 2007

Changes is my favorite spa and I’ve been there many times over the years. This time, everything seemed run down. The toilet and several lockers were out of order. There were no robes in many lockers. The shower head was broken, the reference to a last minute blowout in the salon was gone, the conditioner wasn’t labeled... the locker rooms have always been too small, but was balanced by how impeccably the place was maintained. Hopefully this isn’t a trend.

5 stars Verified customer

Good service, attractive environment nice people

5 stars Customer since 2010

Claire did a fantastic job with my hair, as always!

4 stars Verified customer

Nicole does a great job on cut and hi lights. Salon had a calm and cool vibe. The massages are great too.

5 stars Customer since 2005

Serjio is incredible!

3 stars Verified customer

My massage with Carmen was great. She was wonderful, but what put a bad taste in my mouth about the experience was the young woman at the front desk who checked me in. I wanted to confirm with her that I had a female masseuse, which I had already requested online when I made my appointment and she said I would have to accept whoever I was paired with, before even checking my appointment information. I told her I didn’t feel comfortable with a man and again instead of just checking my appointment information she became argumentative and told me I could cancel my appointment for a $15 charge. When she finally checked my information she confirmed I was going to be seen by Carmen with no apology. Her attitude was not appreciated. I expect the staff at Changes to be more professional.

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