95.1% would refer friends and family to us

5 stars Verified customer

Great experience. Nothing bad to say about the shop! They are the real deal.

4 stars Verified customer

Everyone was very kind and informative. Facility is clean.

5 stars Verified customer

Very efficient and thorough service. Everyone who works at Chapel Hill Tire is always polite and straightforward. I really trust my car with them.

5 stars Verified customer

Have always had a satisfactory experience at CHT Carrboro. Thanks Chris! :-) Rick

5 stars Verified customer

I really appreciated Chapel Hill Tire coming out to my house with a small air tank to get me enough air to drive to the shop instead of having to change my spare. It was a big time saver!

5 stars Verified customer

Efficient tire replacement right away to get me back on the road.

2 stars Verified customer

I have to say overall I had an ok experience here. I had tires put on plus a new battery install. Only one of the battery cables was initially replaced with the new battery. As a result, my car died three hours later. Chapel Hill Tire did cover the tow and replaced the cable, which should have been done initially. I think it would have been appropriate of them to offer discount on next service or a partial refund of the battery service, but they didn’t. It could have been much worse overall. I don’t think I’ll return because it put me in such a bad situation (couldn’t even turn hazards on) and it was a significant oversight.

5 stars Verified customer

Polite, punctual, efficient — just great!

4 stars Verified customer

Great customer service as always. Love the ride to work while they fix the car. I will sometimes get recommendations for services that I did not bring the car in for and would like some better evidence to help me make these decisions to proceed. This visit was a good example. I brought our car in for yearly inspection. Rep recommended 2 different flushes and new tires. He answered all my questions and i generally trust people, but i know that you guys are in it to make money. i want a safe vehicle and to keep it running well for a long time. I usually take the recommendations but sometimes feel that they might not be necessary. I would love to feel better that the services/products are really needed at that visit. A good way to do this would be to show me the need. I often drop off my car and cannot be there to see the need. Could a picture be sent via email to illustrate how dirty the fluid was compared to normal fluid? Could you send a picture of how worn out the tire tread is? these would make me give a 5 star every time.

4 stars Verified customer

QUICK AND CHEAP