When I first arrived (without appointment), I was very impatient due to a pending appointment thus I was rude, however they were still nice to me. They were so nice despite I just had a leak in my rear tire and even allowed me to leave my car over the weekend. Now I really feel terrible! At any rate, the tire looks great, I was treated very well and professionally, although I wasn't. I highly recommend Chapman Auto Repair! I will be returning!