96.8% would refer friends and family to us

5 stars Verified customer

Chapmans is the best auto service in town with the best receptionist anywhere

Chapman's Certified Auto Service replied:

Thank you! You are so appreciated!

5 stars Verified customer

Chapman's is the best auto service in town. And pam, the receptionist the nicest person to deal with too.

Chapman's Certified Auto Service replied:

Thank you, we appreciate your business!

5 stars Verified customer

Awesome service as always!!! Thanks Gary,Pam and crew.

Chapman's Certified Auto Service replied:

Thank you for your business! We appreciate you!

5 stars Verified customer

Pam the receptionist , was especially delightful and the mechanics working there are absolutely excellent. We took a used car there that we were in the process of purchasing and needed an auto shops professional check over . The mechanic had us come over and look beneath the car where he showed us that it was in very good condition with just a minor problem with a possible oil leakage . We felt Reassured to go ahead and purchase and also felt good strong support from Chapman's whole team. It was a true pleasure to have gone to Chapman's

Chapman's Certified Auto Service replied:

Thank you so much it was a pleasure doing business with you!

5 stars Verified customer

Quick and easy oil change!

Chapman's Certified Auto Service replied:

Thanks Brian!

5 stars Verified customer

Everyone here is great! Love this place!

5 stars Verified customer

Pam was very helpful and the service was prompt and transparent!

Chapman's Certified Auto Service replied:

Thank you Paul, we appreciate your business.

5 stars Verified customer

Best in Richmond!

Chapman's Certified Auto Service replied:

Thank you Ms. Jane. Hope you have a Happy New Year!

5 stars Verified customer

Excellent customer service from the beginning. Pam went out of her way to insure complete satisfaction and hospitality. Highly recommended and incredibly rewarding.

Chapman's Certified Auto Service replied:

Thank you Angel, Have a most beautiful Christmas and Thank you for your business!

5 stars Verified customer

I've been going to Chapman's for nearly 6 years for car repair, and they have always been wonderful. Mechanics as a whole have a reputation for selling you things you don't need, which has not been my experience with Chapman's. They are more concerned with being honest about what you need now vs. later and keeping you as a customer, rather than adding on unnecessary services for a quick buck. Great place to go for inspections, repairs, or whatever else you might need.

Chapman's Certified Auto Service replied:

Thank you Erin! We appreciate the Praise and You!