Hi, My dog came in for a blood pressure check (due to medication she is taking that might raise her blood pressure). Your vet techs are fabulous and very professional and this is not a reflection on them, as they are some of the nicest and most helpful and friendly as any I have ever met. I had often thought what a great job you all do ..finding the best vet techs! So the frustrating part of my visit is more about some policies/practices of the practice. First, someone came to me in the waiting room and started to take my dog from me, saying we will be right back. Every dog is different and every owner is different ...but for my 13 year old dog, she is much calmer with an owner present (which seems important for a blood pressure check). Once in the exam room, they wanted Abbey to lay down; which I was able to get her to do immediately with a treat. Then I was told they needed to lay her over on her side. I stated Abbey has never let us turn her over; she gets very nervous, or perhaps this is painful on her old joints. I asked if they could take the blood pressure with her laying down. I was told they wanted to try to lay her over on her side, which they did, resulting in Abbey getting stressed and becaming upset. They gave up and took the blood pressure with her laying down in her initial position. But she was now already stressed, panting heavily, throughout the process. Her pressure is slightly elevated ( I believe) but I would tend to think this might be somewhat from her stress level.
So, if the blood pressure was able to be taken with her laying down, (but not on her side) why was the person who knows the dog best, not listened to initially in order to avoid stressing her and quite possibly elevating her blood pressure. I am sure there are many ways that owners can interfere during medical processes; I get it. But sometimes owners can be helpful. Again, the vet techs were very kind, gentle, professional and were quite willing to let me come with Abbey (after I asked). Thanks for your wonderful practice, your office has helped us with our dogs so much. Please take this as just a comment to consider not a criticism.