After 12 years of not having a pet, we found ourselves with an indoor kitten that wandered up to our property. I went online and found Cherokee Trail Vet and saw their reviews. Called and was delighted with how nice the lady answering the phone was and that she was willing to answer my questions. Scheduled the appointment and was very happy with everyone! Great staff and the vet was wonderful! When I told him the story of how we ended up with the kitten (which we called Boots); he joked that we should have named him Rambo. It made me laugh and when I went home, I told the kids and my husband; everyone liked Rambo so much that our kitten's name is no longer Boots, but his new name is Rambo. Thanks for being patient and gracious with my questions!!