What a great team. I called on a very busy day with a very sick puppy. No problem. They only had a late afternoon appointment available, but since he was so sick, they said to go ahead and bring him in so they could observe him until time for the appointment. This was such a relief. They took care of him and got him perked back up. They sent us home that afternoon with antibiotics and some special mild food for him until he could get back on solid foods again. They are the best!