Chester Veterinary Clinic
Veterinary
264 Middlesex Turnpike
Chester,
CT
06412
(860) 526-5313
Mon - Sat: 7:30AM - 6:00PM
Sun: Closed
Services
- Anesthesia
- Behavior
- Canine Practice
- Canine and Feline Practice
- Dentistry
- Exotics
- Feline Practice
- Internal Medicine
- Nutrition
- Pocket Pets
- Preventative Medicine
- Radiology
- Surgery
Languages
- English
Payments
- American Express
- Care Credit
- Cash
- Check
- Discover
- Mastercard
- Visa
Staff
Hospital Staff
3 stars Anonymous Featured review
Love the doctor that saw my cat but there are not many doctors or techs left from before it was purchased. overall the place is awful since it changed hands. Big rate increase. I pulled my dog from there because when they took him in the back they did things that were not authorized or needed and charged me for them. This is what happens when a small town easy going, trusted practice gets bought by a Corp. worried about the bottom line more than the animals.
I'm sorry that you were not 100% satisfied with your visit. It saddens me as we all work so very hard here to provide the absolute best veterinary medicine possible. I do feel that I need to respond to your comments as a large portion of the information is inaccurate. We were purchased by Vetcor approximately 6+ years ago. Our rates, just like every other business, go up slightly every year. (I am the one who does the increases so I am aware of the amounts and they are far from drastic.) The drug companies charge us more, salaries go up, instruments and tools that we use (i.e. ultrasound machines, digital x-ray, suture, syringes) go up significantly. As far as our staff goes, many people retired, doctors included, and with the surge of people purchasing and adopting pets due to COVID I have had to hire many new employees, all local people, who I feel are more than qualified for their positions and are wonderful! I would trust anyone in this hospital to care for any of my animals. I am going to completely disagree about us caring about the bottom line more than the animals. We were the only veterinary hospital in our area taking new clients throughout COVID because we didn't want animals to suffer. We are the only veterinary clinic that I am aware of currently providing a low cost spay/neuter program for cats weekly. (and have continued it throughout COVID to keep the population down) I would be more than happy to put you in touch with clients and rescues whose animals needed major surgeries that emergency hospitals quoted $6,000 plus on that we have happily done for a small fraction of that. Our mission statement at our clinic is to provide the best possible care to our clients and patients during every visit in a caring and compassionate manner. Nothing about money, just about doing the right thing and the best that we can as a team to care for you and your animal. I would invite you to please call me so that we can discuss your visit and what went wrong. I would welcome the opportunity to make it right.
5 stars Jackie & Gary N Customer since 2002
Dr. Scher it's always very compassionate and attentive to my kitty Jack who is over 20 years old and needs thyroid medic ... Read More
5 stars Tabitha B Customer since 2023
Excellent service
5 stars Dena Marie V Customer since 2012
Chester that has the kindest front desk staff kind of doctors and doctors assistance. They are just so welcoming and tre ... Read More
5 stars Judy P Customer since 2015
Excellent skilled care & attention for my dog every time
Highly recommend
5 stars Anastasia K Customer since 2021
The best kindest vet. Recommend to everyone. The front staff are awesome.
5 stars Karin C Customer since 2020
Always so nice and helpful!
5 stars Nathan W Customer since 2010
Wonderful seeing Dr. Flower back! Maggie received excellent care on 7/12 and I'm grateful you could fit us into the sch ... Read More
5 stars Michael S Customer since 2022
My dog continues to receive excellent patient focused care from Dr. Fiore.
The office is receptive to the need to get he ... Read More
5 stars Debra R Customer since 2020
Very nice people.very carring.
5 stars Carol R Customer since 2019
Expert, compassionate veterinarian and warm, efficient support staff. The vet was very thorough in discussing our older ... Read More
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