Tuesday morning Cathy says she can have someone there Thursday at 9:00. I said this Thursday!?! She said yes! Joey arrives a little early, and we have cold air blowing again in short order. He showed and explained the problem and solution, and explained the checks and overall status of the unit. Complete peace of mind and cool comfort. What more can you ask? A friend referred me, and now I will do the same, call them for your HVAC needs.