My daughter had a horrible experience at Kool Smiles they strapped her down so she couldn't move and she was screaming. I heard her n knew it was my child and they didn't let parent in. I ran threw there and told them 2 stop and unstrap her now. That happened when she was 7 ever since she's been scared of the dentist she then went 2 Wiess pediatrics dentist and they then recommended Suoer Smiles 4 kids. Dr. Lang is a great dentist! They let u know what they are doing, and the Staff is awesome!