Negative experience with my child. Dental assistant ignored my request when asked to speak with the head manager not there. It was the back and forth with the 2 dental assistants, ignoring my real concerns. Too many hands in the pot. They wanted to do a bear hug on my child, I asked to go in the back with my 3year old child. Before COIVD that wasn't an issue to go in the back. She's 3yrs old. Doctor said no. Front desk staff were nice, it's how the situation was handled. Ask questions before making your final Decisions with this place.