Hi and thank you for your comments and overall 5-star review. We hope the 5-stars reflects your overall experience and service in our office. As a company we pride ourselves on courtesy and professionalism at every level. If your experience was less than that at our front desk Dr. Jeff would like to personally speak to you about it. If you can call the office and ask to speak with Dr. Jeff he will take or return your call as soon as possible. Thank You for helping us work toward excellence.