Chop Shop
Salon
3322 Ridge Rd.
Lansing,
IL
60438-3112
(708) 418-3730
Mon: 1:00PM - 7:00PM
Tue: 9:00AM - 8:00PM
Wed - Thu: 8:30AM - 10:00PM
Fri: 8:00AM - 8:00PM
Sat: 8:00AM - 5:00PM
Sun: Closed
About
The Chop Shop Hair Salon and Urban Retreat team welcomes you, and would like to introduce you to a state of well being that radiates from the inside out.
Our environment promotes health and beauty as well as rejuvenation and relaxation.
Services
- Aveda Family Spa
- Balayage
- Blow dry - styling
- Body Waxing
- Brazilian Bikini Waxing
- Deep Tissue Massage
- Eyebrow Tinting
- Eyebrow Waxing
- Facials - Aveda
- Hair Color
- Hair Treatment
- Haircut - Children's Cut
- Haircut - Men's Cut
- Haircut - Women's Cut
- Highlights
- Hot Stone Massage
- Invati
- Makeup
- Massage
- Men's Services
- Nails - Manicures
- Nails - Pedicures
- Perm
- Pre-Natal Massage
- Reflexology
- Skin Care
- Styling - Styles
- Styling - Updos
- Swedish Massage
- Waxing
Languages
- English
Payments
- Cash
- Check
- Debit
- Discover
- Mastercard
- PayPal
- Visa
Staff
Laura Smith
Certifications & Memberships
3 stars Anna B Featured review
I loved the haircut, style and overall experience concerning hair with Michelle. The shampoo guy was friendly and did a great job as well. Everyone was very friendly and professional when I arrived. It was very busy, but I felt that I received personal attention, a warm welcome, and did not feel rushed.
I was, however, bummed out regarding my manicure experience. I had an appointment for hair AND nails, but when I arrived at 9 am for my 9:15 appointment, the receptionist told me there had been issues with the scheduling system and someone had double booked the manicurist. I was offered an 11 am appointment instead, but I had somewhere else I needed to be. I did stay for my 10 am hair appointment.
My husband made the appointment as a surprise for me and (for whatever reason) used my maiden name. Chop Shop didn't have a number for my maiden name so no one was able to call me to cancel the nail appointment, and I arrived an hour earlier than I needed to.
At the very least, I feel that whoever books the appointments at Chop Shop should make sure that they have a number for the customer when the customer calls to book an appointment. I was surprised that they did not take a number down if they thought I was a new client. If I had been a new client and this was my only experience with the Chop Shop, I probably wouldn't have returned. However, I have gone to the Chop Shop for years and always have a great experience.
My husband was more upset than I was and said when he called to book the appointment, the person answering the phone seemed unfamiliar what they were doing. He was so annoyed that he almost called back and cancelled after making the appointments, but he knows how much I enjoy the Chop Shop and decided to go ahead. He was very disappointed when he learned they could only do my hair when I arrived.
I understand things happen and technical issues can pop up, but please just verify you have the correct info on file in case there are issues with the appointment.
Aside from all the nail drama, it was a five star experience. Thanks!
Anna, we are glad you enjoyed your experience with us. We are very sorry for the mix-up with your manicure appointment. Since it was our fault, we are sending you a gift card for a complimentary manicure. Please accept our apologies and hope to see you soon!!
5 stars Lisa D Customer since 2012
Clean, relaxing atmosphere. Love my stylist Tracy.
5 stars Linda M Customer since 2012
Never a bad experience at Chop Shop! Everyone so welcoming and friendly. Great stylists, love Tina!
5 stars Rita W Customer since 2012
Mel did a great job with my color/highlights, I am pleased every time! Highly recommend!!
5 stars Anonymous Verified customer
Very safe and reliable service. Great people work there also.
5 stars Corrine P Customer since 2012
I love Chop Shop. Everyone is so friendly. Barb has been cutting and coloring my hair for years. I get so many complimen ... Read More
5 stars Myra L Customer since 2015
Great
Thank you Shannon. Also thank you for doing your part in keeping your client’s safe
I appreciate all of you
5 stars Odessa S Customer since 2012
The Chop Shop provides a five star salon experience. The staff is welcoming and professional. TIna, my stylist for the p ... Read More
5 stars Kathy C Customer since 2012
Always the best and friendly experience. Would recommend it to everyone.
5 stars Pat Y Customer since 2012
I LOVE CHOP SHOP! Everyone is so kind and it’s always a fun day. LOVE my stylist Barb she IS THE BEST, but I want to gi ... Read More
5 stars Lupe P Customer since 2012
Great
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