100.0% would refer friends and family to us

5 stars Customer since 2021

excellent

5 stars Customer since 2021

Honest an excellent customer service wouldn’t go anywhere else.

5 stars Customer since 2021

Great service very happy

5 stars Customer since 2022

Joe and the rest of the staff at Christensen Auto were professional, timely, and thorough (all things that are necessities when dealing with auto repairs!). Thank you for always communicating with me from the issues with my vehicle, the proper steps for repair, and the updates while my care was being serviced. I will always use Christensen whenever I have car troubles!

1 stars Customer since 2021

I brought my excellent running car in for an oil change and left needing a new engine! I was told after simply coming in for a routine maintenance service that I had an oil leak, which I had no problems prior to that whatsoever and my car was running fine. So I decided to accept the so called "preventive maintenance" to eliminate any possible future problems. After keeping my car four (4) business over the weekend they told me to pick my car up, I went in picked it up with a new, never seen before engine oil light now visible on my dashboard on. Was told it was a sensor that could be simply be replaced and all was well. Upon driving it to work I could clearly tell the car wasn't Even driving the way it was before I had work done to it, in fact it was driving TERRIBLE! After working 8hrs I left to drive home and it cut off 5 to 7 times in the parking lot of my workplace (super embarrassing) . By the grace of God it barely made it home only to cut off at the gate of my complex. Called them the following morning, they towed it back in, called me another 4 days later only to tell me my engine was no good and I needed a new car!! OMG!! We went back and forth for another 2 weeks passing blame but clearly they were in the wrong. So I eventually went to pick my broken vehicle and proposed the give me my $1100 dollar refund back since they ruined my car and because they knew they were guilty they actually gave me my refund. I felt like a patient that goes in the hospital for a regular physical exam and then all of a sudden a doctor is coming to tell the family he's sorry but the patient is deceased. Never take your car here because if it happened to me it could happen to YOU. Words of the wise, ITS GOOD TO LEARN FROM OUR MISTAKES, BUT ITS EVEN BETTER TO LEARN FROM OTHERS. I wish they had a place for NO stars....

5 stars Customer since 2022

They are a great shop to take your car to , they are fast and friendly .

5 stars Customer since 2021

Professional service.

5 stars Customer since 2021

STAFF WAS AMAZING!!!

5 stars Verified customer

After some bad experiences with other auto shops, I stumbled on this shop when it was rated higher than other places in Vegas. I took my car there and the people there were very helpful and straightforward. Ever since if my car has any issue or just needs an oil change, I’ll drive across town just to go to them. My most recent visit, I arrived past their closing time due to traffic. They let me in and took the time to go over every detail, explain the reasons for doing said work, and provided photos of proof. Great experience every time, would recommend them in a heartbeat.

4 stars Customer since 2021

Excellent customer service.

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