100.0% would refer friends and family to us

5 stars Customer since 2021

My experience was outstanding! My heater hose broke the night before our family had a 9hr drive back home. Christensen Automotive opened very early and was able to repair and return my truck in time for check out! Thank you to the staff for being so helpful, professional, understanding and totally nice!

5 stars Customer since 2021

great service and very helpful

1 stars Verified customer

If I could have given zero stars, I would have. Stopped in for an oil change. When the car was almost ready to be released back to me, the young "well-trained" technician informed me that my car needed an additional $950 worth of work! Having just had the car inspected for the state of Pennsylvania exactly two weeks prior, I was skeptical. I contacted the station where my car had been inspected (just two weeks prior) and told them about the additional services Christensen Automotive was telling me was needed. NTB confirmed to me that all of the items that Christensen Automotive tried to have me authorize for service had already been done (just two weeks prior). To say I am disappointed with the attempt to rip me off by performing automotive services that I did not need, since they had already been done just two weeks prior, would be an understatement.

5 stars Customer since 2021

Employees are very kind. They take time to explain the items that need repair.

5 stars Customer since 2021

Everyone was kind friendly and welcoming. the only thing is the next day i had to pop my hood open and the button was broken. it was fine the day before because i had used it to check my oil. i will be returning today to see if they can fix it because i am not sure why it was left that way.

5 stars Customer since 2021

Great customer service. Prompt and fast. Highly recommend

5 stars Customer since 2021

Honest and easy to work with.

2 stars Customer since 2021

Wasn't happy, 1st time visit, both my back doors won't open. left car to get checked and estimate/recommendations for repairs. Rec'd call with update, also told I needed to complete 1 car door?????????? cost slightly over $700. I was supposed to get a call with an estimate to repair NOT a repair bill. Also asked for a military or senior discount...got 5% plus still billed / paid $58 for diagnosis charge??? Why wasn't that part of the repair cost?????

I'm retired Air Force/vet, retired CCSD educator, living in LV 24-yrs, NEVER had such poor service. Sent email asking for a return call to discuss, never got that either.

VERY disappointed, felt cheated!!!

5 stars Customer since 2021

Great customer service. Happy when I walked in and worked with me on what my car needed with recommend actions on other repairs.

5 stars Customer since 2021

Courteous, efficient, job well done!