97.8% would refer friends and family to us

5 stars Verified customer

I recently had my 2012 Jeep for a brake job, oil change & replacing thermostat. a few days after picking car up, it overheated. they had my vehicle for 2 1/2 days. Denny called me to say my car was running fine. after multiple test drives they could not get it to overheat. so, he advised me to keep an eye on it. he told me there was no charge as they did not solve my problem. so few honest businesses like this.

1 stars Verified customer

I have just discovered Christian Brothers and am so pleased with the work they performed on my car. The service was impeccable, the employees were courteous, and the service center was clean. My service man, Denny was a true professional. I HIGHLY recommend Christian Brothers Automotive.

5 stars Verified customer

Love the work that you did on my car. The staff gave excellent customer service. I will recommend you to all of my family and friends

5 stars Verified customer

I had an incredible experience at Christian Brothers. My husband was out of the country and our brakes were grinding. I popped in with my toddler and asked if they could look at them quick to see if I could wait a week to get them replaced. They immediately checked them out and said the car wasn't safe to drive. They committed to getting the car repaired by the next day and offered me a shuttle ride home. They even helped move and install the car seat! The staff was kind, honest, attentive, quick and professional. The brakes were replaced within 24 hours and the shuttle picked me up. They did great work on my car at a good price and have excellent customer service!

2 stars Verified customer

My car stopped running so I brought it in. I was given an estimate of maintenance repairs. I was not told why my car stopped running or what could be done to prevent a future occurrence.

Christian Brothers Automotive - Grand Rapids replied:

Thank you for the feedback. I apologize for any miscommunication ? The Service Advisor that handled your vehicle was new (his first week). He did speak with your spouse and provided a detailed estimate of what the problems were and the repairs necessary to get your vehicle back on the road. In retrospect he should have made sure both of you were fully informed when you picked up the vehicle. Sorry for any inconvenience.

3 stars Verified customer

Great services

5 stars Verified customer

Christian Brothers Automotive is great. Their service and communication was excellent. The representative that helped me was Lenny and he explained my options clearly and their prices were fair. I would highly recommend using them and will bring my other cars to Christian Brothers for repair in the future.

Paul Vander Sluis

2007 Volkswagon GTI

5 stars Verified customer

Great job. Very efficient. Thanks for the ride!

Handling the unexpected with professionalism.

5 stars Verified customer

Top notch customer service and technologically savvy! Honest and forthright conversation regarding mechanical issues. Highly ethical and knowledgeable team- on site! Whew! I've been waiting all my LIFE for such an experience!

5 stars Verified customer

Business as usual, Christian Brothers provided EXCELLENT service.

It is a rare thing to find a mechanic that you KNOW you can TRUST. Christian Brothers is exactly that.

This is the ONLY shop to which I take my vehicles. They are extremely helpful.

The fact that people there know me by name whenever I call is a wonderful thing.