93.9% would refer friends and family to us

5 stars Verified customer

Always friendly and great service!

L.K.

1 stars Verified customer

They offered me a quote for front axle u-joints for $860 after my millitary discount. They said there was going to be 6 hours of labor due to rust and there master mechanic has 25+ years experience and to trust him. Well I took it to friendly car care and they did it in 2 hours and I payed $355 with a 2 year warranty. Not happy at all with Christian brothers

Christian Brothers Automotive - Brodie Lane replied:

Thank you John, for taking the time to review us. I'm sorry your unhappy with us-if we had done the repair and it went better time wise -we would have adjusted the labor down! This happens quite often on vehicles that are rusted. We feel it is better to prepare you for the worst than call you in the middle of the repair and ask for more labor.

5 stars Verified customer

I took my 2010 Chrysler Town & Country Touring minivan into Christian Brothers (Brodie Lane) for a 100,000-mile check up. They were not only extremely courteous, but also quite thorough. They shared information about what really needed to be done (and the consequences of putting it off), as well as mileage-based manufacturer-suggested work. It was not cheap, although I did not compare costs with another mechanic (and when is car work ever cheap?). My van purrs like a kitten now, and I am so appreciative of the manner in which Christian Brothers conducts their business. I would highly recommend them to my friends.

Christian Brothers Automotive - Brodie Lane replied:

Thank you so much Mary, for taking the time to rate us! Our staff enjoys their work and when we get such a great review I print it and share it with them! Your review was encouraging and uplifting! Thanks for recommending us to your friends--what a compliment! Blessings to you and your family!

5 stars Verified customer

Honest, polite, on time , as female customer not intimidated like I feel at other places, thank you, great bunch of guys , highly recommend

Christian Brothers Automotive - Brodie Lane replied:

Thank you so much for taking the time to review us, and your kind words.If ever there is anything we need to improve -- please call us!

Neail and Patti Hand-owners

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1 stars Verified customer

Overpriced ripoff !!! I will take every opportunity to tell anyone how I got skinned when I made the unfortunate mistake of getting my vehicle towed to CBA. Charging $100 more than the dealer to change a fuel pump?? 2 times more than most shops for a fuel system clean?? What a ripoff...

I will never step foot on your property again, and I am advising everyone I know through social media and online reviews of how CBA took advantage of my bad luck to overcharge for below average work.

I'm still cleaning oil and grease off of the steering wheel and carpet. That bad battery you urged me to replace, had it checked at NTB... nothing wrong with it !! What a way to run a business.

Christian Brothers Automotive - Brodie Lane replied:

Thank-you for your comments. We recall when you picked your vehicle up,you said that you felt we "had you over a barrel" since your truck was not running and you had it towed here. We never hold people "hostage". We always give you information up front and email you a copy of service needed on every repair. It is always up to you whether you COOSE to have your service done with us or take it elsewhere. As for the Dealer being $100 lower, we always match Dealer pricing - IF you bring your written dealer estimate to us in writing. Other shops may be cheaper than we are and others may be higher than we are. We buy quality parts from reputable vendors and warranty all of our work 24 Months or 24,000 Miles. WHICHEVER BENEFITS THE CUSTOMER. So if you put 45,000 miles within the 24 months, we still warranty it. I apologize that our technician left grease on your vehicle - we will gladly take care of cleaning that. Your battery test, which is a complimentary test we do on every vehicle, failed a load test, and we can give you a copy of that printout also.

5 stars Verified customer

I was extremely pleased with the Christian Brothers Automotive on Brodie Lane. They went out of their way to help me and I felt so comfortable talking to them and since I know nothing about car mechanics I always have felt vulnerable and at the mercy of those who know quite a lot. At Christian Brothers I was given complete explanations and was completely satisfied with all of the services, including a ride back to my home so that I didn't have to involve anyone else in leaving my car there for necessary repair. Their warranty for work that they do is also great! All in all, I highly recommend Christian Brothers Automotive on Brodie Lane.

Christian Brothers Automotive - Brodie Lane replied:

We are so glad that you had a great experience and have taken the time to share your very positive comments! We look forward to serving you in the future!

Neail and Patti Hand--owners

5 stars Verified customer

very knowledgeable, courteous and honest

Christian Brothers Automotive - Brodie Lane replied:

Thank you so much for your kind review!! Please let us know when we can serve you in the future! Neail and Patti Hand - owners

5 stars Verified customer

Since we first started bringing our car to Christian Brothers we have been very happy with the courteous and prompt service and attention that we have experienced. We will continue to come back as necessary and tell our friends about them.

Christian Brothers Automotive - Brodie Lane replied:

Thank you for taking the time to review us, and your very kind and courteous words. We look forward to seeing you in the future! Thank you so much for sharing your experience with your neighbors. Neail and Patti Hand - owners

5 stars Verified customer

Very friendly people who do good work. Wouldn't take my car anywhere else.

Christian Brothers Automotive - Brodie Lane replied:

Thank you for the great review! We look forward to serving you in the future! Neail and Patti Hand-- owners

4 stars Verified customer

Repairs were done in a prompt and courteous manner.

Christian Brothers Automotive - Brodie Lane replied:

Thank you for the great comments- if there is anything we can do to improve your experience, please let us know! Neail and Patti Hand -owners