93.9% would refer friends and family to us

5 stars Verified customer

Always friendly and great service!

L.K.

1 stars Verified customer

They offered me a quote for front axle u-joints for $860 after my millitary discount. They said there was going to be 6 ... Read More

Christian Brothers Automotive - Brodie Lane replied:

Thank you John, for taking the time to review us. I'm sorry your unhappy with us-if we had done the repair and it went better time wise -we would have adjusted the labor down! This happens quite often on vehicles that are rusted. We feel it is better to prepare you for the worst than call you in the middle of the repair and ask for more labor.

5 stars Verified customer

I took my 2010 Chrysler Town & Country Touring minivan into Christian Brothers (Brodie Lane) for a 100,000-mile check up ... Read More

Christian Brothers Automotive - Brodie Lane replied:

Thank you so much Mary, for taking the time to rate us! Our staff enjoys their work and when we get such a great review I print it and share it with them! Your review was encouraging and uplifting! Thanks for recommending us to your friends--what a compliment! Blessings to you and your family!

5 stars Verified customer

Honest, polite, on time , as female customer not intimidated like I feel at other places, thank you, great bunch of guys ... Read More

Christian Brothers Automotive - Brodie Lane replied:

Thank you so much for taking the time to review us, and your kind words.If ever there is anything we need to improve -- please call us!

Neail and Patti Hand-owners

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1 stars Verified customer

Overpriced ripoff !!! I will take every opportunity to tell anyone how I got skinned when I made the unfortunate mistake ... Read More

Christian Brothers Automotive - Brodie Lane replied:

Thank-you for your comments. We recall when you picked your vehicle up,you said that you felt we "had you over a barrel" since your truck was not running and you had it towed here. We never hold people "hostage". We always give you information up front and email you a copy of service needed on every repair. It is always up to you whether you COOSE to have your service done with us or take it elsewhere. As for the Dealer being $100 lower, we always match Dealer pricing - IF you bring your written dealer estimate to us in writing. Other shops may be cheaper than we are and others may be higher than we are. We buy quality parts from reputable vendors and warranty all of our work 24 Months or 24,000 Miles. WHICHEVER BENEFITS THE CUSTOMER. So if you put 45,000 miles within the 24 months, we still warranty it. I apologize that our technician left grease on your vehicle - we will gladly take care of cleaning that. Your battery test, which is a complimentary test we do on every vehicle, failed a load test, and we can give you a copy of that printout also.

5 stars Verified customer

I was extremely pleased with the Christian Brothers Automotive on Brodie Lane. They went out of their way to help me an ... Read More

Christian Brothers Automotive - Brodie Lane replied:

We are so glad that you had a great experience and have taken the time to share your very positive comments! We look forward to serving you in the future!

Neail and Patti Hand--owners

5 stars Verified customer

very knowledgeable, courteous and honest

Christian Brothers Automotive - Brodie Lane replied:

Thank you so much for your kind review!! Please let us know when we can serve you in the future! Neail and Patti Hand - owners

5 stars Verified customer

Since we first started bringing our car to Christian Brothers we have been very happy with the courteous and prompt serv ... Read More

Christian Brothers Automotive - Brodie Lane replied:

Thank you for taking the time to review us, and your very kind and courteous words. We look forward to seeing you in the future! Thank you so much for sharing your experience with your neighbors. Neail and Patti Hand - owners

5 stars Verified customer

Very friendly people who do good work. Wouldn't take my car anywhere else.

Christian Brothers Automotive - Brodie Lane replied:

Thank you for the great review! We look forward to serving you in the future! Neail and Patti Hand-- owners

4 stars Verified customer

Repairs were done in a prompt and courteous manner.

Christian Brothers Automotive - Brodie Lane replied:

Thank you for the great comments- if there is anything we can do to improve your experience, please let us know! Neail and Patti Hand -owners