98.0% would refer friends and family to us

5 stars Verified customer

This place was excellent, they went above and beyond to take care of our suv and family. Thank you so much.

Christian Brothers Automotive - New Braunfels replied:

Todd, We are grateful to have been able to help. We understand that being out of town with a young family and having a vehicular issue at the end of a day on a Friday can be stressful. We are happy that you all chose our shop to stop at. Hope y'all enjoyed the wedding and had a good/safe trip back to the Panhandle. -Thanks for the review & our best to you and your family

5 stars Verified customer

The most friendly staff who truly care about you! I completely trust them with my car maintenance and would highly recommend them to anyone needing service on their vehicle.

Christian Brothers Automotive - New Braunfels replied:

Andrea. we really appreciate the positive review and we appreciate your trust in us.

Have a great weekend,

Team CBA

5 stars Verified customer

As a single woman who has been deceived before when it came to auto repairs, it is such a relief to completely trust the person working on my vehicle. Honest, trustworthy, expert, responsible, high moral character are just a few words to describe the employees/owners of Christian Brothers Automotive. If you are tired of second guessing your auto mechanic, call Christian Brothers.

Christian Brothers Automotive - New Braunfels replied:

Sharon, it is always a pleasure to serve you and all of our customers. Know that we sincerely value the trust that you have placed in us and we appreciate your help in helping us spread the word about our business.

Team CBA

5 stars Verified customer

The staff is extremely helpful and friendly, the work they do is awesome and fairly priced. I take all my vehicles here for maintenance. They don't try to get more money out of you by taking their sweet time and they always check over the vehicle before returning it just in case there is something you don't know about and let you know about it. I personally wouldn't trust my vehicle to anyone else. I've never had a bad experience here and I'm sure I wont. BEST IN TOWN!!!!

Christian Brothers Automotive - New Braunfels replied:

Zach, Thanks so much for the compliment and for your affirmation of our goal is "Exceptional Customer Service". Please help us spread the word -

It is a pleasure doing business with you and our best to you for a Great 2015!

1 stars Verified customer

Charged over 400.00 for a battery cable....

Christian Brothers Automotive - New Braunfels replied:

Mr. Murray, we always appreciate our customers input and regret that you have waited almost two months to express your concerns about the work we did on your Dodge Diesel. Please keep in mind that we installed a Dodge original equipment battery cable (that runs from your right battery to your left battery) for $229, $29 for the appropriate terminal and 1.5 hours labor to install the terminal. We would not have performed this service without your approval. Our goal is 100% customer satisfaction, this is why we warranty our work for 24 months, 24K miles and why we only use top quality parts. We appreciate your comments and thank you for your business. In addition we welcome the opportunity to discuss this issue with you.

5 stars Verified customer

What a breath of fresh air - good people, great work, at a fair, honest price!

Christian Brothers Automotive - New Braunfels replied:

We sincerely appreciate you review and your acknowledgement of our goal of 100% customer satisfaction. Thanks again and our best to you.

5 stars Verified customer

Love it!!!! I moved here 10 years ago and took my car back to my honest mechanic in San Antonio until Christian Brothers showed up. Got quotes from some others along the way. One shop here wanted to sell me a new compressor for my car. Ten years later I still have the old one. Another said my battery "had" to be replaced. I just replaced it a year later. THAT WON'T HAPPEN AT CHRISTIAN BROTHERS. They have told me to "watch" a few things but never insisted the work had to be done right away. Just took by Lexus in for 90K maintenance and they only recommended what the manufacturer recommends to keep the warranty good. LOVE THEM.

Christian Brothers Automotive - New Braunfels replied:

Judith- thanks so much for the kind review and for helping us tell others what we are about. People like you are a pleasure to do business with and make our jobs more enjoyable. Just speaking with you on your way out the other day, brightened my day and for that I am grateful. God Bless You and we will look forward to seeing you again.

5 stars Verified customer

Our alternator went out while we were on vacation in New Braunfels. Kevin and his crew walked us through getting to their site as our car was dying. They diagnosed the problem quickly and even enlisted family members to help shuttle us to and from our campsite. We are grateful that we found them during our small crisis. If they treat strangers this good the people in New Braunsfels are fortunate to have them nearby.

Christian Brothers Automotive - New Braunfels replied:

Michael & family, sorry that your family vacation had a car repair added to it. Either way it is great to hear that a CBA customer from the DFW area looked for a CBA location in New Braunfels when the need arose. We sure appreciate it and hope that you all had a great vacation! Thanks for trusting us.

5 stars Verified customer

Oustanding customer service! First place that has been able to work on my 68 Caddie and getting it running great! I will only bring it to Chistian Brothers Automotive in New Braunfels.

5 stars Verified customer

Friendly, courteous service. I will definitely go back and recommend Christian Brothers Automotive to others.

Christian Brothers Automotive - New Braunfels replied:

Jackie,

We appreciate your business and your recommendation means a lot to us. Customers like you make our jobs very enjoyable.

Thanks for the review,

Kevin & TEam