What others had to say

5 stars Verified customer

The level of customer service I received at this business was beyond anything I have ever experienced since I've had any car! I highly recommend them to any and everyone who needs repairs to their automobile!

Christian Brothers Automotive - Concord replied:

Wow! I don't know how we missed seeing your review. Thank you so much for taking the time to compliment Christian Brothers Automotive. We are honored to be your auto repair shop. Have a great 2016!

5 stars Verified customer

I had won a certificate in a raffle. I had never been there before and was not aware of them. I am a local business owner so I understand what it takes to make everything click. My visit there was flawless.

For my first phone call- to arriving to trying to fit my service in my timetable. They were professional, kind, trustworthy, and very welcoming, they did a great job. They got me out sooner than expected. And I felt very appreciated as a customer -,I will be back.

I already mentioned them to a couple of friends. It was a wonderful experience.

Christian Brothers Automotive - Concord replied:

Patrizia, thank you so much for the kind review. We're glad you found us! We appreciate you taking the time to review us and recommend us to your friends. We look forward to serving you again soon. Have a great day!

5 stars Verified customer

This was the best automotive experience I have EVER had. The place is 100% customer service driven. The facility clean, staff polite, dressed professional, quick and efficient, honest, and even through the overhead music. It is obvious that the have "IT" figured out. I would recommend to anyone and everyone. The only recommendation I have is to open a location in Nashville TN where I live and have Jade and his staff relocate to run it!!

Christian Brothers Automotive - Concord replied:

Mr. Fleming, it was our pleasure to serve you. Come see us any time you're in Concord!

4 stars Verified customer

Quality customer service. Very helpful technicians willing to explain vehicle issues in depth. Price may be slightly higher for labor, but is offset by excellent service.

Christian Brothers Automotive - Concord replied:

Thank you for the great review! We're so glad you value excellent service. That's important to us.

5 stars Verified customer

Helpful & friendly. They called to provide updates on my car. They didn't try to pressure me to have additional work done. My bill was $400.00 less than what was quoted to me by another shop. I WILL be back!

Christian Brothers Automotive - Concord replied:

Thank you so much for taking the time to give us a great review! We work hard to do what's best for our customers. We look forward to serving you again soon. Happy holidays!

5 stars Verified customer

This was my first time at Christian brothers. I went in for a simple alignment. I was pleasantly surprised the moment I walked through the door. This was the cleanest, friendliest and most inviting mechanic shop I've ever been in. The owner Jade was very professionally and kind. I was even offered a drink. I noticed while waiting on my car from the comfy leather couch that this is normal for them because they treated everyone who walked through the door just as nice as they did me. I've never had such a great experience at a mechanic shop before and will definitely go again and recommend friends!

Christian Brothers Automotive - Concord replied:

Stephanie, thank you so much for trying us out! It was our pleasure to serve you, and we look forward to exceeding your expectations again. Have a great weekend!

5 stars Verified customer

Very nice - professional - will go back.

Cwilliams

Christian Brothers Automotive - Concord replied:

Cynthia, thank you for taking the time to tell others about your experience at Christian Brothers Automotive. We appreciate your business!

1 stars Verified customer

I have been very disappointed in your service. I was hoping that we had an honest neighborhood car service. I know you have to make money but if you charge the same or more than the dealership, I might as well go to the dealership. I have told my friends to never pay you or anyone $68 to change a cabin filter. I paid you over $700 to work on my car. The cabin filter was filthy. I bought one for &20. It took three pop screws to change. You finally told me on an inspection that it was dirty. One screw was still popped open. I thought Christian meant honest.

Christian Brothers Automotive - Concord replied:

Linda, Christian does mean honest, although we don't claim perfection. I'm disappointed that we didn't exceed your expectations. I value your business. Please understand that we quoted you on the premium, original equipment cabin filter, rather than a lesser option. That is why you found a disparity in the pricing. Please give us the opportunity to show you that we truly are your honest neighborhood car service.

5 stars Verified customer

Very courteous and extremely professional. Not only personable but knowledgable. It's rare to find a group of auto shop guys so positive and uplifting. I just want to hang out there sometimes to be around them. They also did a great job on my car! They warn of things they found, but aren't pushy. They offered me a beverage and have a shuttle service that can take you to work or home. Most shops can fix your car...but these guys take customer service to a new level!

Christian Brothers Automotive - Concord replied:

Thanks so much for the kind words! We love what we do, and we're glad it shows. Come hang out any time. Maybe we'll put you to work! :)

5 stars Verified customer

They're great over here. They're honest, clean, quick, and good at their job.

Christian Brothers Automotive - Concord replied:

Mr. Hermsen, thanks for choosing Christian Brothers Automotive and taking the time to give a review! We appreciate your business, and we'll keep working to be great. Have an excellent day!