91.7% would refer friends and family to us

5 stars Customer since 2018

Nick was very helpful and patient when dealing with the cooperation I work for. Diiffenetle going back for future work.

4 stars Customer since 2018

Nick was very helpful and informative. The inspection report is extremely helpful in planning and prioritizing needed repairs.

5 stars Customer since 2018

They always do a great job. Very friendly and professional employees.

5 stars Customer since 2017

Fantastic! One problem with steering led to discovery of more. I hung in there with them & was rewarded. It was a nightmare but I feel I have the best mechanics on my side. None of the problems were a result of this shop but were fault of parts not being fully delivered, one major part was unusable/defective.

I settled the bill with a payment program of % interest over 12 months; I call that super service! I suspect there was a return customer discount! Management negotiated for me on the final bill. They also treated me with respect, knew my name when I walked in/called on the phone! Friendly, good manners, the whole package. CHUCK"S in Shoreline. Put it on your phone list.

5 stars Customer since 2017

This was a return trip to begin work on some follow up maintenance and the team was just as thorough and professional as before. I had dropped my car off before they opened, so they called me to confirm the work going on. Later in the day they gave me an update on the progress of sussing out an oil leak in my car's engine and when to expect the work to be done. When I indicated that I would not be able to make it back same day to pick up the car, they were very gracious and were open very promptly the next morning.

I cannot recommend their services enough, thank you all for your help on my car!

5 stars Customer since 2018

Thanks so much for fitting us in, to have the air conditioner fixed for our Richland, WA trip. You guys ROCK!

5 stars Customer since 2018

I had excellent diagnostic service and had the great convenience of a ride home and back when the work was done. All the employees, and the manager, were great to work with, helpful in explaining things, and went the extra mile to make sure my concerns were addressed. The cost was within the estimate, even though the work involved exceeded the expectations. What a refreshing change from my usual experience elsewhere!

5 stars Customer since 2017

Always impressed that they send pictures of work that needs to be done and do not pressure you. Very friendly and prices are reasonable

5 stars Customer since 2018

Service with a smile! A correct diagnosis of vehicle's problem. Repair was done promptly. The cost of repairs was

in the right ball park. I will return again when the need arises. You could call me a happy customer.

5 stars Customer since 2018

Very pleasant staff. They called me to tell me what was going on with the car and how we would go about solving it. Must bring it back to further fix the problem but that is OK. I need a car to drive and I trust them to get to the bottom of the problem. Would recommend them to all of my friends.

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