You forgot my dog after her bath. It doesn’t take 7 hours to bath a dog. I’m angry that your front desk girl dropped the ball. I’m sure there were several finished dogs caged for hours.
We do show that we left you a message letting you know Molly was ready to be picked up at 12:18 pm and then when we hadn't heard from you called again at 3:38 pm and spoke to you that time. We have never forgotten about Molly and have appreciated your patronage and being able to take care of Molly for many, many years.