98.7% would refer friends and family to us

3 stars Verified customer

Administratively - they are disorganized. I left frustrated.

5 stars Verified customer

The staff was very professional and friendly! I've recommended Cincinnati EyeCare Team to all my friends and family! Thank you!

5 stars Verified customer

Great service and friendly sales staff.

3 stars Verified customer

Everyone was extremely helpful. I am just disappointed that you don't offer money-back guarantee on new glasses/lenses.

5 stars Verified customer

Nice and professional people 5*

5 stars Verified customer

I enjoyed it. Quick in and out.

5 stars Verified customer

Friendly, efficient,, and professional

5 stars Verified customer

Have been going to Cincinnati Eye Care for a couple years, and would definitely recommend to a friend. I've been happy with Dr Gilbert and most of the staff.

3 stars Verified customer

Dr. Gilbert is good. Was concerned that the eyeglass person tried to sell me a warranty against scratches on my glasses even though I pay extra to get the crizal. Seemed like a way to make more money which was disappointing and the only part of my experience that was negative.

Cincinnati EyeCare Team replied:

We appreciate your feedback. Our Accidental Warranty is an additional service we offer for our patients because we know accidents happen. Under the Accidental Warranty, for one year, if your frame or lenses breaks for any reason, you're covered.

5 stars Customer since 2015

Everyone is friendly and professional.

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