99.5% would refer friends and family to us

2 stars Customer since 2010

Actually my interaction with staff was fine, they was courteous, respectful and kind.

I was however disappointed that the fees that I was being charged apparently was the wrong one

I was charged $89 for a replacement pair of frames and then told the doctor had the wrong calculations and I needed to pay about $15 more upon arrival/pick up of my frames

This was only after I had left the facility, the doctor apologized and contacted me by phone; again was apologetic for the mishap but it was an irritant

I'm sure it was an honest mistake however to be told one fee and I pay upfront to be surprised with having to pay an additional fee where it wasn't my mistake is not good business or practice

5 stars Customer since 1997

As usual, I received courteous service and a comprehensive eye exam. Its why I go there.

5 stars Customer since 2015

Always a great experience with Dr. Keleman and his staff. They stayed a full hour after closing to assist my teenage son in selecting frames.

5 stars Customer since 2007

Dr Kelemen and his staff are great! Very thorough and take the time you need to understand your eyes and exam. Also very helpful in selecting frames that look the best for your face.

5 stars Customer since 2018

Great experience

5 stars Customer since 2008

I have been coming to City Center Optometry office for several years now. I have always been exceptionally pleased with the office staff and the Dr. Kelemen. They are very detailed oriented and make you feel as if you are their only patient. Dr. Keleman performs a very thorough eye exam and explains all of the treatment options available very clearly! I actually prefer my eye exams with him versus Kaiser.

I recently "cheated" on City Center Optometry because they were closed for the holidays and I waited until the last minute to use my benefits by the end of the year for my progressives, so that I could use the new benefits this year for my "computer only" glasses. Needless to say, I will not be "cheating" again! The service I received at the "other" optometry business was subpar and the staff did not pay attention to detail. I was just another "VSP Client" that was not going to spend money on their high end designer frames. Needless to say they did not fill my prescription properly and I have to go back for a redo!

City Center Optometry will always have my business for as long as they are around!

5 stars Customer since 2014

Dr. Alec is always very professional, patient, & thorough. I've come to the office, even after I moved to San Francisco.

Highly recommended.

5 stars Customer since 2010

Thank you Dr K

5 stars Customer since 2017

Great experience. Both the doctor and the optician were great.

5 stars Customer since 2013

Dr Keleman has been a pleasure to work with over the past few years; he's walked me through various options for different types of prescription glasses to replace my drugstore reading glasses, and explained what I could expect from wearing prescription glasses during my yearly exams. I called his office late on Friday afternoon of Christmas week to see if they were open and could help me with selecting frames and lenses to use vision benefits before the end of the year. They were closed, but Dr. Keleman was there by himself doing inventory and said come on in. So came over to this office, we selected frames and lenses, he sorted out my benefits, and in about 45 minutes, I was out the door with the order placed. That's great service.

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