My family, canine or otherwise, have been patients of Dr D for over 20 years, and he and his staff are the best in San Diego county. On Saturday, 15JUL17, I phoned the clinic at about 0900 to inquire about a battery of vax my dog needed, thinking I could knock it out quickly if possible. I was invited to stop by the clinic near closing time that afternoon. Drove over, had a quick exam, and we were done. The doctor and staff CARE about your non-human family members. We refuse to take our animals anywhere else, unless to specialist recommended by Doc D. Our extended family and friends are all patients as well. We recommend Clairemont Village Pet Clinic whole-heartedly and enthusiastically.
The employees at the front of office were super nice. The Dr we saw was extremely helpful, courteous and took care of our issues. The vet technician was not nice. The technician who brings us back to the room and takes our information was condescending, short, and rude. She made myself and daughter feel very uncomfortable. I would try and speak to her and she would cut me off and not have any interest in what I was saying. I left the visit that day feeling bad. I have never experienced this at Dr. Diamond’s office before. I have been bringing my animals to Dr Diamond for 10 years. I drive all the way from Rancho San Diego to Dr Diamond’s clinic because I love the people that work there. Please talk to this vet tech and explain she needs to work on her customer service skills.
Was greeted when I entered the door, didn’t have to wait more than a few minutes, that tech was very professional, overall a good experience. I’ve been going to Dr. Diamond for about 25 years And recommend his clinic.