I have been going to CC for over 3 years because of my stylist Nyssa! She is Amazing!! She is a genius with color, cuts and blowouts! You have to book your appt ahead with her but so well worth it! My hair is perfect everytime. Being a southern girl I like a little backcombing. She does it perfectiy like a true southern girl!
Now why I didnt rate the salon 5 stars. It all comes down to 1 person! I am in the salon at least twice a month and all of the front counter staff recognizes me and knows my name except one. JoAnne is the opitamy of how most people think NY folks act. Rude with no regard for anyone but themselves. I walked in the salon and saw her assisting another customer which was fine. But...she never acknowledged my presence, didnt say Ill be with you in a moment, and doesn’t recognize me as a loyal customer. After waiting a full 5 minutes past my appt time and yes I looked at my watch. I finally walked down to let Nyssa know I was there and not late. When I checked out she never apologized and wasnt any happier to be there. Someone needs to give Joanne customer service training. She needs to take some queues from Emily who knows all the regulars and acknowledges everyone who comes in no matter what she is doing.