I heard about Clayton Med Spa through a promotion we had at work, the Community Appreciation Program. I felt that since it was in a nice area it would be a nice facility.
My first appointment was in July and I got the Body Care and upgraded to a 60 minute body treatment. I read that a gratuity is required but wasn't sure that it was in the price I paid. No information was given to me. The lady I had did not do that great of a job but I felt I had to tip her anyway. Well I tipped her twice because I didn't realize they already charged my card for it. I planned on coming back so I didn't want to start off on the wrong foot.
When I called to make my second appointment the lady I spoke with got real rude and kept saying that the gratuity portion is in the brochure I had. She kept repeating it and her tone was as if she was talking down to me. I came back yesterday for a Brazilian Wax and it was awful. She left a lot of hair, she didn't walk me through how to breathe, what to expect, nothing. And this was my first time. The $40 I paid for the Package is going into the trash. I have told those I work with about this place. Now I see why there are Groupons and packages. You can't get anyone to come into the facility!