I was quoted over the phone for 3 windows based on my own amateur measurements.
I wish the person who came to clean the Silhouette shading would have confirmed the measurements also to make sure the quoted price were right.
Only 2 of Silhouette shades were cleaned properly & the 3rd one in the bedroom was left dirty. I trusted them thinking they will complete the job with full satisfactory; However, they missed the mark and even did not lower their price down for not completing the cleaning process and/or not being able to clean the 3rd shade, by all means I paid a full price to have only 2 shades successfully cleaned and that is not a good business. I also think that I should have been informed if they were unable to clean the 3rd shade, I found that out after they were gone the next day when I tried opening the bedroom window and I was shock to discover the incomplete job. Ouch!!!