I called on a Friday and had tech Pablo at my door Monday morning. He quickly assessed my leaky solr paneland said it could be repaired, a replacement was not necessary. He fixed it, checked the rest of my system, giving me a "clean bill of health". The charge was about $20 less than I paid someone else to fix a leak almost 5 years ago. And then, the HomeAdvisor was applied making it an even better deal. Highly recommend.