Excellent response when I first called to discuss my particular problem and if you could help. You assured me that you could and would send your worker out to help determine what the work entailed and the probable cost. He was very knowledgeable and explained in detail for me so that I understood the process needed, and estimated the cost. We then followed up with an appt. with the office to complete the work needed. All was done that was promised and clean up was excellent. All seems to be working well, will recheck that when utility bills arrive, but looks good. Had to have a friend come over and help me to put up some black paper to cover up the insulation and framing of the house that was exposed by the removal of the solar tank, etc. Exposed wires were left and both of those things were spelling fire hazard to me, but my friend took care of it. Until there is a rain I can't tell if the roof was adequately taken care of after solar panel removal to check for leaks.
Hi Linda, Thank you for following up. I did speak to the techs regarding the wires as this would be of some concern. They explained, that power went to the controller/pump only and was connected to an outlet. At the time of removal, it just needed to be unplugged. There was no other electrical connection to the solar components. The only wire that could not be completely removed was the sensor wire to the roof (no current, no fire danger) which runs along the feed/return pipes inside the walls. Hopefully, this allays any worries. We are happy that you were able to share your concerns and thank you for your business! Sincerely, The CleanTech Team