98.3% would refer friends and family to us

5 stars Customer since 2016

Generally speaking I find the service excellent and the girls very pleasant. I have one suggestion: If they finish a little early, they should look for what else could really could use a little cleaning---the refrigerator, cobwebs etc.

thank you

5 stars Verified customer

I am pleased with the service and especially with the young man who did the work. He worked very hard and let me know things that were important to the job. I live in a 3 story home and he could not reach the top window. He did everything he could to clean that window. He could not get the 2 sliders out, and he adjusted the cost for that. He was kind and has integrity, and I really appreciate that. The only thing was that I noticed after he left there are streaks on the big window off the eating area on the main floor (not the best place for that). Overall, however, VERY satisfied.

Also, I did think there was a miscommunication about what defines a "window". I had checked to make sure that we were not talking about panes of glass, but it actually was that. I thought that 1 window with a center pane and 2 sliders would count as 1 window. So I would just suggest that you are clear when you schedule.

Nice to see how clean they are.

5 stars Customer since 2013

You guys rock! We will be entertaining this weekend and needed the carpets cleaned in a hurry because of the animals and you worked us in or was available to get the job done....thank you! Not only did you arrive on time, were very professional, you got all the stains out and made the carpets look beautiful, clean, and fresh smelling again!

5 stars Customer since 2014

Our renters were pleased with the carpet cleaning service you provided.

5 stars Verified customer

The carpet is beautifully clean and I would hire Cloud 9 Services again. The carpet technician was very professional and did a through job.

5 stars Customer since 2014

Uriel was very a nice, friendly and polite person. He did an excellent job!

5 stars Customer since 2015

I have been impressed how easy and neat the Cloud 9 process is and how nice the carpet is after. I have recommended them to others.

5 stars Customer since 2016

I very much appreciate how flexible the Cloud9 team is in accommodating my last minute special requests for service. I also am thankful for their helping me with some special needs associated with a medical condition. Plus. Susan, my "regular" loves my two cats!

4 stars Verified customer

The technician was very nice and did her best on a difficult job.

4 stars Verified customer

Very professional