98.3% would refer friends and family to us

5 stars Customer since 2016

All of you worked very hard and we appreciate the attention to detail and the pleasant attitude.

Thank you.

Susan

5 stars Customer since 2013

WE love Cloud 9!! We have them do our windows and our carpets.... Best job ever!! We know when they

get done, our house will shine!! They are always so courteous and do an excellent job!! We would highly

recommend them to everyone!! You will be so happy!! they are the best!!

5 stars Verified customer

They did an excellent job! They were able to clean my bedroom carpets and wash my windows, inside and out. The widows had no streaks, there was no water mess, and my house smelled great afterward.

4 stars Customer since 2013

The crew of 2 men were courteous and professional throughout the visit. Most of the windows were cleaned, though we noted a couple in our large bonus room were not thoroughly cleaned well (tracks were still pretty dirty and exterior was not clean), but there were a lot of windows and 95% of them looked great! One of the two men did an absolutely fantastic job cleaning 2 specialty windows with an wrought iron-style grate attached. It took over an hour and was a tedious job. My only recommendation for future clients is to make it a policy to either wear shoe covers or have them remove shoes when entering a home. Nowadays, this is pretty standard practice among contractors. There was a lot of dirt debris left behind on our light -colored floors, tub, window seat that we had to clean. We also had to repair a wire for a remote-operated window blind that was ripped out of the plug outlet during cleaning, but my husband was able to bend it back in place with a mini screw driver - so it did not end up being a problem. Overall, they were very nice guys and seemed to work hard while they were here.

5 stars Verified customer

The team was extremely nice and professional. They were knowledgeable and respectful as well. I couldn't ask for more!

5 stars Customer since 2013

They got charcoal stains out of our carpet!

5 stars Customer since 2016

Generally speaking I find the service excellent and the girls very pleasant. I have one suggestion: If they finish a little early, they should look for what else could really could use a little cleaning---the refrigerator, cobwebs etc.

thank you

5 stars Verified customer

I am pleased with the service and especially with the young man who did the work. He worked very hard and let me know things that were important to the job. I live in a 3 story home and he could not reach the top window. He did everything he could to clean that window. He could not get the 2 sliders out, and he adjusted the cost for that. He was kind and has integrity, and I really appreciate that. The only thing was that I noticed after he left there are streaks on the big window off the eating area on the main floor (not the best place for that). Overall, however, VERY satisfied.

Also, I did think there was a miscommunication about what defines a "window". I had checked to make sure that we were not talking about panes of glass, but it actually was that. I thought that 1 window with a center pane and 2 sliders would count as 1 window. So I would just suggest that you are clear when you schedule.

Nice to see how clean they are.

5 stars Customer since 2013

You guys rock! We will be entertaining this weekend and needed the carpets cleaned in a hurry because of the animals and you worked us in or was available to get the job done....thank you! Not only did you arrive on time, were very professional, you got all the stains out and made the carpets look beautiful, clean, and fresh smelling again!

5 stars Customer since 2014

Our renters were pleased with the carpet cleaning service you provided.